Services

What we offer

NQ Video Surveillance Services

Check out our broad range of security and surveillance services available in North Queensland. 

IP CCTV cameras are our specialty and we offer a host of services and products to complement them. 

If you can’t see what you are looking for, get in touch as we may still be able to help.

All services are available from Townsville to Port Douglas, including Tully, Mission Beach, Innisfail, Cairns, Mareeba, Atherton and everywhere in between.

Our Services

What is our process?

All NQ Video Surveillance Services are customer-focused.  Your home or business and security needs within them are unique so our process is designed to create the perfect solution for you and your budget.

This is the process we follow:

We will come to your premises and discuss your areas of concern with you to ensure we have a full understanding of what you need your system to deliver.

Our technician will walk around the property with you highlighting a number of security system principles and indicating any opportunities to improve security such as improving fencing, adding signage, alarm systems, cameras etc.

We will create a tailored solution for you and run through it with you so you know exactly what the system will do, how it will work and any limitations there may be.

Once you decide to go ahead, our expert technicians will attend to your premises at an agreed upon date and time to install your system

It’s important you know how your system works so we include full training to all our customers once the install is complete.

Our friendly team are always available to answer any questions you may have about your system after the install is complete.  Down the track you may want to add to your system or upgrade components which we are very happy to do.

Cairns Security Systems

What does the training include?

There’s no point having a cutting edge security system if you don’t know how to use it properly!  All  NQ Video Surveillance services come with full training to ensure you get the most out of your security system.

You will learn:

  • Log in and out of your system
  • View live or recorded footage
  • Fast forward or rewind recorded footage
  • Retain or wipe recorded footage
  • Ensure evidence recovery is performed properly
  • Basic laws surrounding the use of surveillance equipment
  • Manually or remotely position your cameras
  • Basic funcitons
  • Basic troubleshooting
  • How to get the most from your system